Customer information

Privacy Policy

This policy explains how enquiry information and related services are intended to be handled.

Information submitted to us

When the enquiry form is configured, it may collect your name, email address, phone number, selected service, budget range, and project message so that the enquiry can be considered and answered.

How information is used

Information should be used to respond to the enquiry, discuss requested services, and maintain necessary business records. Do not submit passwords, payment-card details, or unrelated sensitive information through the enquiry form.

Service providers

The live site may use a form provider, hosting provider, analytics provider, and external ebook checkout pages. Identify the actual providers and explain relevant data sharing before publication. Do not claim that an integration is active until configured.

Analytics and cookies

If analytics is enabled, describe the tool, events, consent choices, retention settings, and how visitors can manage their preferences. Analytics must not receive form message contents or direct identifiers as event parameters.

Retention, security, and contact

Specify the real retention period, reasonable security practices, and process for privacy requests. Support email currently intended: [email protected]; verify that it is active before publishing.